Website Policies

Business Name: Tampa Counseling and Wellness

Address: 2814 W Dr Martin Luther King Jr Blvd, Suite 201 & 100, Tampa, FL 33607

Phone: 813-520-2807

Email: livewell@tampacw.com

Website: https://tampacounselingandwellness.com/

1. Terms of Service

1.1 Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site.

1.2 Use of Website

This website is intended for informational purposes only. It does not provide professional medical or mental health advice and is not a substitute for professional consultation, diagnosis, or treatment.

1.3 Intellectual Property

All content, trademarks, logos, graphics, and design on this website are the property of Tampa Counseling and Wellness unless otherwise noted and are protected under copyright laws.

1.4 Limitation of Liability

Tampa Counseling and Wellness is not liable for any damages resulting from the use or inability to use this website, or any reliance on its content.

1.5 Modifications

We reserve the right to modify or update these Terms at any time. Continued use of the site after changes constitutes acceptance of those changes.

1.6 Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of laws principles.

2. Privacy Policy (Including HIPAA Compliance)

2.1 Information We Collect

We may collect the following:

Personal Information: Name, email, phone number, address
Protected Health Information (PHI): Only collected if you are a client and governed by HIPAA regulations
Website Usage Data: IP address, browser type, time spent on site, etc.

2.2 How We Use Your Information

Your information may be used to:

Schedule appointments
Respond to inquiries
Provide mental health services (only under HIPAA protections)
Improve website functionality and user experience
Comply with legal obligations

2.3 HIPAA Compliance

If you become a client, your PHI is protected under HIPAA. We follow all administrative, physical, and technical safeguards required by federal law. We do not disclose your PHI without written authorization unless legally required.

2.4 Sharing of Information

We do not sell, rent, or trade your information. Information may be shared only with trusted third parties (e.g., HIPAA-compliant scheduling platforms) or as required by law.

2.5 Data Security

We implement industry-standard security measures to protect your data. While no system is 100% secure, we make every effort to ensure your information is safe.

2.6 Your Rights

You have the right to:

Request access to your data
Correct inaccurate information
Request deletion (if not required by law)
File a complaint with the U.S. Department of Health & Human Services if you believe your rights have been violated

3.1 Use of Cookies

We use cookies and similar tracking technologies (e.g., pixels, tags) to:

Analyze site traffic
Improve user experience
Remember your preferences
Provide retargeting ads via Google, Facebook, etc.

3.2 Third-Party Tracking

We may use services like:

Google Analytics
Meta Pixel
HIPAA-compliant email marketing platforms

These services may collect anonymized or pseudonymized data such as:

Your browser and device type
Pages visited
Time spent on site
Referring websites

Important: No Protected Health Information (PHI) is used or transmitted via these tools.

3.3 Opt-Out

You can disable cookies via your browser settings or opt-out of tracking by visiting:

4. Contact

If you have questions about these policies or wish to exercise your rights, please contact: